Shop - Frequently Asked Questions

  • We deliver on Thursdays and Fridays.

    We offer same-day delivery if you order by 10am!

  • We currently deliver to the Perth and surrounding suburbs. Please see our suburb page for the full list of delivery areas.

    If you require delivery outside of these areas please contact us directly before ordering.

  • We are more than happy to schedule a delivery in advance.

    If this date falls outside of our normal delivery days, please contact us before making your purchase and we will accommodate as best as we can.

  • We aim to have all our beautiful flowers on board for delivery by 12pm, with our last deliveries around approx. 5.30pm.

  • If we arrive and no one is home, we will find a safe space to leave the flowers. Ensuring they are away from harsh weather conditions.

    If we can’t see a safe space we will call you to discuss.

  • You can reach us on

    +61 431 947 903 info@freakhaus.com.au
    Instagram or Facebook

  • We operate from a private studio, so at this point, we do not offer in-store collection or shopping.

    We appreciate your understanding.

  • Our offering is currently only florist choice.

    This means Eden + our amazing florists are hand-selecting the best blooms at the market and creating a WOW factor bouquet or arrangement for you.

    As always at FreakHaus your trust gives us creative freedom to really let our work shine!

    If you really have a burning request for a certain colour palette or softer tones then please pop this in the note section upon check out and we will do our best to meet your requirments.

  • To get the most from your blooms we have a few tips!

    - Get them inside and give the stems a good trim on the bottom, about 2cms. (No need to do this for a vase delivery)

    - Change your vase water every few days while also giving the flowers a fresh trim at the base of the stems.

    - Ensure they are kept out of the direct sun and air-con. They also prefer being away from fruit!

    - There’s no need to add bleach, sugar or additives. Fresh water is best!

    Enjoy!

  • Yes, we do.

    Most items are packaged, however where there is no packaging we will wrap accordingly and present all items in a gift bag.

    We will present everything as a gift unless specified otherwise.